How-To Use TECOBI-The Basics for Salespersons
2)Download and install the TECOBI App onto your mobile device.
3)Once the TECOBI App is installed on your mobile device click on Open the App.
Then Click on Login.
From a computer, go to www.TECOBI.com. Click login in at the top right and follow the login process.
4)Enter your login email and password. Then press the green login button.
5)The first page the TECOBI APP takes you to is the Text Leads Home Page
Below is a basic overview of how to interpret it. For more detailed How-To’s on working with the Text Leads Page and more, click one of the links below or return to www.TECOBI.com/How-Tos for more information;
TECOBI How-To Claim a New Lead, TECOBI How-To Search and filter leads, TECOBI How-To Add a New Lead,
TECOBI How-To Set New Lead Notifications
6)To text a lead click anywhere within the grey lines of the lead to be taken inside of that lead to join the conversation.
7)Once Inside of the lead type the response into the text box at the bottom of the screen that says “type your message” in grey and press the send button on the bottom right of the screen.
To navigate back to the home screen click the back button at the upper left corner of your screen.
For more detailed instructions on How-To text with TECOBI click the following link or return to the TECOBI How-Tos Home Page and select the blog TECOBI How-To Send a Text.
8)From within the text message lead you can insert a photo, send a credit application or a map link to the customer via text all with the quick press of a couple of icons. Tap profile at the top right of the screen to view the customer’s lead profile details. Press the lifesaver button to toggle in and out of internal mode to send messages between you and your manager without the customer seeing.
For more detailed instructions on how to use these simple features, click the links below or return to the TECOBI How-Tos Home Page and select the How-To that you need.
TECOBI How-To Send A Text, TECOBI How-To Text a Photo, TECOBI How-To Text a Credit App, TECOBI How-To Text a Map Link , TECOBI How-To Use Internal Text Mode
9)Return to the Text Leads Home Page to navigate to voicemails, credit apps and settings all with the simple touch of the correct icon at the bottom of your Text Leads Home Page.
For more detailed How-To-s on Working with Voicemail’s, Credit Apps and Settings please click on the following links or return to the TECOBI How To Home Page to locate the How To that meets your need.
10)Basic overview of Voicemails Landing Page
From the voicemail landing page one can listen to voicemails left by leads. Text the lead back. Push the lead profile into the dealership CRM. Or look at the profile details.
For more information on how to work within the Voicemail Landing page please click the link for TECOBI's How-To Work with Voicemails Landing Page or select the option from the TECOBI How-To Home Page.
11)Basic Overview of Credit Apps Landing Page
From the credit apps landing page one can check the information of the credit applications which have been filled out by their leads to assist as needed.
12)Basic Overview of the Settings Landing Page
From here one sets lead notifications, and account settings, such as basic settings, numbers and users.
For more information on How-To work within the Settings Landing page please click the link for How-To Navigate Settings Landing Page or Select the Option from the TECOBI How-To Home Page.